De-escalation – the only game in town

In tense situations, gardaí, and others, connecting quickly on a psychological level with someone who may be highly emotional, is not just useful – it is vital says Kevin Redmond We live in febrile times. Reading a situation quickly and correctly is the first part of de-escalating and controlling a situation. The second part is not just getting the other […]

by · September 4, 2020 · Wellbeing & Culture